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School Kitchen Privacy Policy

This Privacy Policy governs the manner in which School Kitchen Limited collects, uses, maintains, and discloses information collected from users (referred to as "User" or "Users") of the School Kitchen website located at https://www.schoolkitchen.com/. 

 

1 - Personal Information Collection 

1.1. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

1.1. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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2 - Purpose of Data Collection 

2.1. We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

3 - Legal Basis for Processing Personal Data 

3.1. We will only process personal data when we have a legal basis to do so, which may include: 

  • The performance of a contract: Processing personal data to fulfil orders and provide requested services. 

  • Consent: Obtaining explicit consent from Users for specific processing purposes. 

  • Compliance with a legal obligation: Processing personal data to comply with applicable laws and regulations. 

  • Legitimate interests: Processing personal data based on our legitimate interests, provided they are not overridden by the interests or fundamental rights and freedoms of the Users. 

 

4 - Data Protection and Security 

4.1. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

4.2. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5 - Disclosure of Personal Information 

5.1. We do not sell, trade, or rent Users' personal identification information to others. However, we may share generic aggregated demographic information that does not include any personally identifiable information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. 

 

6 - Retention of Personal Data 

6.1. We will retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

 

7 - Compliance with Legal Obligations 

7.1. We will comply with all applicable legal requirements, including the Data Protection Act 2018 and any other relevant data protection and privacy laws, regarding the collection, processing, and retention of personal information. 

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8 - Communication with Site Visitors

8.1. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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9 - Cookies and similar technologies

9.1. What are cookies - Cookies and other online tracking technologies are small bits of data or code that are used to identify your devices when you use and interact with our websites, apps and other services. They are often used for remembering your preferences, to identify relevant content for you, to remember you’re logged in and allowing you to interact with our products and services.

9.2. What categories of cookies do we use and why?

9.2.1. Essential Cookies and Similar Technologies

These are vital for the running of our services on our websites and apps. Without the use of these cookies, parts of our websites would not function. For example, we use these cookies to:

  • help us identify which of our readers, listeners or viewers have a subscription in order to access content they are entitled to on the website or app

  • tell if you are logged in to your account, which allows extra functionality, such as commenting on stories

  • identify and prevent threats to our sites or apps

  • protect your information and our business from outside threats

  • allow you to connect to our websites or apps

  • allow you to select and purchase products and services on our websites or apps

  • measure audiences across our websites or apps for industry reporting purposes

9.2.2. Analytics Cookies and Similar Technologies

These collect information about your use of our websites and apps, and enable us to improve the way they work. They help us record how you interact with our websites or apps, such as how you navigate around pages and from page to page, identifying improvements we can make to the customer journey. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level. This means we can highlight content and articles that we believe will be of interest to you. We provide personalisation by using cookies, IP addresses, web beacons, URL tracking and mobile app settings.

9.2.3. Functional/Preference Cookies and Similar Technologies

These cookies collect information about your choices and preferences, and allow us to remember things like language, your username (so you can log in faster), text size, and location, so we can show you relevant content to where you are. They allow us to customise the services you have accessed. We also use these cookies to provide you with services such as video clips.

9.2.4. Social media cookies

These cookies are used when you share information using a social media sharing button or “like” button on our sites or apps, or when you engage with our content on or through a social site such as Facebook or Twitter. These cookies collect information about your social media interaction with our websites or apps, such as whether or not you have an account with the social media site and whether you are logged into it when you interact with content on our websites or apps. This information may be linked to targeting/advertising activities.

9.2.5. Tracking, Advertising Cookies and Similar Technologies

We use these types of technologies to provide advertisements that we think may be more relevant to your interests. This can be done by delivering online adverts based on your previous browsing activity, known as “online behavioural advertising” (OBA). Cookies are placed on your device which will remember the websites you have visited or content you have viewed. Adverts based on what you have been looking at are then displayed to you when you visit websites or apps which use the same advertising networks.

These cookies may also be used to:

  • track how many times adverts are seen by users;

  • determine if an advert lead to a click through to another website and lead to a sale or other action;

  • protect our advertisers’ brands; and

  • provide you with adverts based on your location, offers you click on, and other similar interactions with our websites and apps.

9.2.6. Third Party Cookies

Third parties that support our services by serving advertisements or providing other services, such as allowing you to share content or tracking aggregate service usage, may also use cookies and other technologies to collect information relevant to the provision of those services.

We do not control third party cookies or other technologies. Their use is governed by the privacy policies of third parties using such technologies. You should make sure you are aware of how third parties will use cookies and whether your cookie data will be transferred to a third country by checking the third party’s cookie policy.

We may work with Google Marketing Platform to help us deliver relevant advertising. To find out more about how this works visit: https://marketingplatform.google.com/about/

9.3. Managing Cookies

When you visit our sites for the first time you will be shown a consent management notice explaining the use of cookies by us, our partners and third parties. You’ll be able to learn more about the specific cookies in use and how to control them. We will remember your preferences and may ask you periodically to confirm these preferences. You are able to change your preferences at any time by scrolling to the bottom of the website page you are visiting and clicking on ‘cookie settings’.

Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser.

We participate in the IAB Europe Transparency & Consent Framework and operate a Consent Management Platform that helps us to comply with the framework’s Specifications and Policies.

In addition to being able to control cookies by changing the settings in your browser on your computer, or on your mobile device’s settings, you can also control which companies can set cookies and similar technologies on your devices, by visiting the following links (you’ll need to turn any cookie or ad blockers off for the control pages to show which companies you can opt-out of):

  • Internet Advertising Bureau (IAB) Your Online Choices website provides more information about controlling cookies. It also provides an easy way to opt-out of behavioural advertising from each (or all) of the networks represented by the European Interactive Digital Advertising Alliance www.youronlinechoices.com/uk/your-ad-choices.

  • The Network Advertising Initiative (NAI) allows you to control behavioural advertising from each of the ad networks represented by the NAI: optout.networkadvertising.org/?c=1#!%2F

  • The Digital Advertising Alliance’s self-regulatory program for online behavioural advertising control page allows you to control behavioural advertising from the ad networks it represents.

  • The News IQ website provides more information, and an easy way to opt-out: ncaudienceexchange.com/about/

  • Opt out of Ozone platform cookies here: www.ozoneproject.com/website-privacy

  • Opt out Octave Audio by emailing info@octaveip.com and putting ‘Octave Audio Opt Out’ in the subject line. You will also need to change your cookie settings.

Importantly, these ad networks set cookies to remember that you have chosen to opt-out. If you clear your cache the opt-outs will not be applied and you would need to opt-out again.

For information about managing your cookie options, please visit www.allaboutcookies.org.

Please note that by blocking any or all cookies, you may not have access to certain features, content, or personalisation available on our websites or apps.

 

10 - Third-Party Websites 

10.1. Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites that have a link to our website, are subject to that website's own terms and policies. 

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11 - Changes to this Privacy Policy 

11.1. School Kitchen reserves the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically for any changes. Your continued use of the website after any modifications will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified Privacy Policy. 

 

12 - Contact Information 

12.1. If you have any questions or suggestions regarding this Privacy Policy, you don't want us to process your data anymore, or you would like to: access, correct, amend or delete any personal information we have about you, please contact us at support@schoolkitchen.com.

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